Show All Answers

1. How tall is grass allowed to grow?

Grass is permitted up to 8" in height.  Once the grass exceeds 8" the City will cite the violation on the property by posting a sign.  If the grass is not cut within three days of the citation. The City will then cut the grass and bill the property owner.  If the bill is not paid within 10-days the bill will be assessed to property taxes.

2. What are my setbacks to build?

Setbacks requirements are dependent on the zoning district of the property.  The zoning district can be determined by locating the property on the zoning map.  The zoning ordinance specifies the setbacks based on zoning district.

3. Do I need a permit to build a shed?

Yes.  Any improvements to a property requires at minimum a zoning certificate.

4. Can anything be done about dead trees?

Yes. Dead trees are required to be removed according to the property maintenance code.  To report a dead tree contact Code Enforcement Officer Darryl Swafford.

Show All Answers

1. Why do you bill for EMS calls? Don't my taxes pay for those services?

The tax revenue collected by the City of Clayton goes towards the overall operation of all services the city provides, whereas the EMS billing revenue goes directly back to the Fire Department's budget. The cost to run a fire department and emergency medical service has risen over the years and billing for EMS calls helps off-set the expense

2. Were does the money go?

The revenue collected goes directly back into the Fire Department's budget and assists with purchase of equipment, personnel as well as training for the members.

3. What if I have any questions about my bill, whom do I contact?

For billing questions, contact:
Medicount
10361 Spartan Dr.
Cincinnati, OH 45215
Ph: 800-962-1484

If you would rather, you can always contact the Clayton Fire Department with your questions at 937-836-3500.

Show All Answers

1. I want to rent the Janice Ward Center. What should I do?

Contact the City at 937-836-3500 and we will send an application to you, along with the rules and regulations. Or you can visit the Forms area on this web site to download an application. The Center has a kitchen and holds up to 75 people. Alcohol is not permitted. Please call us if you would like to view the facility.

2. Can I rent the Council Chambers for an event?

Yes. Please call City offices at 937-836-3500 for more information.

3. How do I reserve a Picnic Shelter at one of the parks?

Picnic Shelters at City parks are available on a first come, first served basis. We ask that residents who use the shelters clean up after themselves and be respectful of other guests who are also using the park facilities.

Show All Answers

1. Does the Fire Department fill swimming pools?

No.

2. Can I have a bonfire/recreational fire at my house?

Recreational fires are permitted in residential neighborhoods, but residents need to contact the Fire Department at 937-836-3500 to make them aware of the time and location of your fire.

3. I have received an E.M.S. bill. Who do I call?

If you received services from the Clayton Fire Department billing inquiries need to be made to:
Medicount
10361 Spartan Drive
Cincinnati, OH 45215
1-800-962-1484

4. Does the Fire Department do safety checks on infant seats?

The Clayton Fire Department currently doesn't inspect or install child car seats but recommends the child seat be installed by the manufacture's recommendations. If you would like a professional inspection or assistance with the installation of a child seat, contact AAA’s Troy office at 937-339-0112, which is located at 1041 S. Dorset Road, Troy, Ohio 45373.

You can also visit www.usa.safekids.org for more information.

5. Does Clayton Fire Department offer CPR or First Aid classes?

The Clayton Fire Department offers CPR and First Aid classes to residents, local businesses and other local organizations. The classes follow the American Safety & Health Institute guidelines. Participants who successfully complete the training will receive a certification card which is valid for two years. Because we need a minimum of five students to hold a class, there may be a waiting period before the class can start. Training will be held at Clayton's Government Center or staff may be able to come out to your facility. If you have any questions, contact Batillion Chief Creech at 937-836-3500 ext. 151.

Show All Answers

1. Where are permits & forms?

Visit the Permits and Forms page to find all permits & forms.

2. Question about trash service?

Visit the Trash Collection & Recycle page.

3. How do I contact a city staff?

Visit the Staff Directory to find all department and staff contact information.

Show All Answers

1. What is the non-emergency phone number for police and fire?

We use Montgomery County Dispatch. They can be reached at 937-225-HELP (4357).

2. Do I need a permit for a garage sale?

No, but you may not have more than two garage sales per year and they can not last longer than three days each. Signs are not permitted on telephone poles or traffic signs, and we ask that all signs be removed afterwards. No food or drinks can be sold to the public.

3. What is the License Bureau phone number?

The closest office is located at 8389 North Main Street in Randolph Plaza. They can be reached at 937-454-5222.

4. Where is the Title Bureau?

The Title Bureau offices are located at 8391 North Main Street in Randolph Plaza. Their phone number is 937-225-4480 ext 630. Office hours are:
Sunday and Monday-CLOSED
Tuesday-Friday 8:00am to 5:00pm
Saturday 8:00am to 1:30pm

Show All Answers

1. Where do I get a right-of-way permit and how much is it?

You can get a permit at the Clayton offices or visit the Form Center to get an application electronically. The cost is $25.00.

Show All Answers

1. My car was towed. Where is it now?

Call Englewood Truck/Golden Eagle at 937-836-5109 or Alpha Omega at 937-478-5090.

2. I need to be fingerprinted for work. What should I do?

The City of Clayton does not offer electronic fingerprinting, which is now required by the State of Ohio. For electronic fingerprinting, please contact the Miami Valley CTC at 937-837-7781 or the Regional Crime Lab at 937-225-4990. For a complete list of agencies offering electronic fingerprinting, contact the City of Clayton at 937-836-3500. The City of Clayton continues to offer rolled ink fingerprinting if required. The hours are from 8:00 a.m. to 11:00 a.m. and 2:00 p.m. to 3:30 p.m. No appointments necessary.

3. I locked my keys in my car. Who do I call for assistance?

Call the Non-Emergency Dispatch line at 937-225-4357.

4. What should I do if I need to talk with an officer?

If this is an emergency situation, call 9-1-1. If it is for a non-emergency issue, please call Dispatch at 937-225-4357 and ask them to send an officer to meet you.

Show All Answers

1. I am selling my home, what inspections are needed?

The City of Clayton requires all homes sold within the City must first have an exterior inspections completed.  For more information visit pre-sale inspection page.

2. What is the procedure for a pre-sale inspection?

Once, an application is completed to preform a pre-sale inspection, the code enforcement officer will preform the inspection within 3-5 business days.  The inspection will review exterior only.

3. What if the pre-sale inspection fails?

If a pre-sale inspection fails there are two options.  The owner can make the repairs and the inspection can be repeated or the potential buyer can sign a 'transfer of responsibility' were they assume responsibility for the failed items and will make repairs in 6-months.

Show All Answers

1. Who do I notify about a pot hole that needs to be repaired?

Call our offices at 937-836-3500 and provide as much detail as you can about the location of the pothole. You can also click the "Report a Concern" button in the bottom left corner to submit an electronic pot hole report.

Show All Answers

1. Who needs to fill out Form R?

Every individual who is at least 18 years of age and who resides or works in Clayton must fill out and file a Form R by April 15th.

2. What if I am a business?

Every business entity that conducts business in Clayton must fill out and file a separate Form R Business Income Tax Return by April 15, 2016. If you are on the payroll of the business or receive distributions that are deducted from net profits then you still must fill out and file a Form R to report the income received by you personally.

3. If I live in Clayton and work in another city that taxes my income aren’t I exempt from Clayton’s taxes? If so, why doesn’t it state that on the Declaration of Exemption?

No, you are not exempt. Effective January 1, 2016 the resident tax credit is reduced from 100% to 50%. Residents working outside the City and paying employment tax to another taxing community who estimate they will owe at least $200.00 in municipal tax (after subtracting withholding to the City and any credits), must file a declaration of estimated tax and make quarterly payments.

4. Do I need to fill out Form R if I work or live in Clayton and my employer is withholding taxes for me?

Yes. We need both the taxpayer and the employer to provide this information to the city to accurately create taxpayer records and to make sure that you are getting proper credit for amounts withheld from your paycheck. Your employer will file a separate withholding return and you need to file a Form R.

5. If my employer withholds Clayton taxes for me do I need to make a separate payment when I file Form R?

Yes. Effective January 1, 2016 the resident tax credit is reduced from 100% to 50%. Residents working outside the City and paying employment tax to another taxing community who estimate they will owe at least $200.00 in municipal tax (after subtracting withholding to the City and any credits), must file a declaration of estimated tax and make quarterly payments. Instruction on how to fill out the income tax forms can be found at Central Collection Agency (CCA) or by calling 937-227-1359.

6. Does the City have an income tax?

On May 6, 2003 Clayton voters overwhelmingly approved Issue 18, allowing the City to implement a 1.5% income tax (effective January 1, 2004).

Show All Answers

1. Are tree limbs accepted for trash pick-up?

Tree limbs and branches can be put out with your regular trash. The cannot be any longer then 4 feet long and if there is a lot, they need to be bundled. Grass and smaller limbs can be bagged and put out with the trash.

2. When is large / bulk item pick-up?

Large / Bulk item pick-up is alongside your regular trash is collected, but you must notify Allied Waste Systems 72 hours in advance and advise them of the item and size so they will know what size truck and how many personnel to send. Allied Waste can be reached at 937-268-8110.

3. Who do I call for a replacement / broken trash toter?

Contact the offices of Republic at 937-268-8110

4. Who do I call for trash service?

Contact the Clayton Government Center at 937-836-3500.

5. Who do I call to set up local telephone service?

SBC services provides local telephone service to Clayton residents and businesses east of Taywood Road. To set up service, call 800-660-1000.

Frontier is the local company for all residents and businesses west of Taywood Road. Their service number is 855-287-5932.

6. Where do I call for a replacement/broken trash toter?

Contact the offices of Republic Services/Allied Waste at 937-268-8110.